Shipping policy

Last updated: June 2025

At Oaky The Brand, we want your shopping experience to be smooth and exciting. Here’s everything you need to know about how we ship your orders.

---

Shipping Destinations & Rates

We ship globally! Whether you’re in the UK or anywhere else, we’ll get your Oaky pieces to you.

• United Kingdom:

  • Standard Shipping: £4.99
    Delivery estimate: 2–4 business days
    Free standard shipping on orders over £75

  • Express Shipping: £6.99
    Delivery estimate: 1–3 business days (UK only)

• European Union:

  • Shipping Fee: £6.99
    Delivery estimate: 2–11 business days
    Free Standard International Shipping on orders over £75

• International (Rest of the World):

  • Shipping Fee: £10-15
    Delivery estimate: 3–17 business days
    Free Standard International Shipping on orders over £100

---

Order Processing

Orders are typically processed within 1–3 business days. During busy periods or sales, processing may take a bit longer — but we’ll keep you updated every step of the way.

---

Tracking Your Order

Once your order ships, you’ll receive an email with tracking details so you can follow your package until it arrives.

---

Customs, Duties, and Taxes

International orders may be subject to customs fees, import duties, and taxes, which are the responsibility of the recipient. Please check your country’s regulations before placing an order.

---

Delivery Issues

If your package is lost, delayed, or damaged during shipping, please contact us at info@oakythebrand.com. We’ll work with you to resolve any issues as quickly as possible.

---

Questions?

For any questions about shipping, delivery times, or fees, feel free to reach out:
Email: info@oakythebrand.com

---

Thanks for choosing Oaky The Brand — your destination for confident, comfortable style!